Early Alpha support

Help with accounts, payment, and private report access.

Contact support@trackbtc.bot.

01

Account access

Help with email verification, passkeys, or sign-in.

02

Payments

Purchases are sold through Link. Visit Link support for receipts, payment issues, and transaction help.

03

Access after payment

Help if private report access does not appear after payment.

04

Private reports

Help opening any current or newly published report during Early Alpha.

05

Alpha dates

Early Alpha access runs through October 15, 2026. Pricing changes afterward.

06

Refund review

Request a refund through Link support or TrackBTC support. Include your account email and payment date.

Direct support

support@trackbtc.bot

Include a concise description. Never send private keys, seed phrases, exchange passwords, or signing credentials.

Email support
ProductTrackBTC Reports
Product providerMerino Advisory PTE. LTD.
Websitetrackbtc.bot
Payment merchantSold through Link