TrackBTC support

Get help with reports,
access, or a finding.

Contact support@trackbtc.bot for existing reports, new report coverage, account help, corrections, or privacy questions. To evaluate a workflow with your team, explore the shadow pilot.

01

Account access

Get help with email verification, passkeys, sign-in, or an existing account. Include the account email and what happened.

02

Report access

Ask about report coverage or help opening a report already authorized for your account. For an access problem, include your account email and report link.

Registration alone does not grant private access. Read the Access and Delivery Policy.

03

Website issues

Report a broken page, link, chart, or supporting download. Include the page address, your browser, and a description of the problem.

04

Report questions

Ask about calculations, organization associations, or the transactions behind a finding. Our methodology explains what those associations mean.

05

Corrections

Ask us to review a figure, organization association, or explanation you believe is materially wrong. The Corrections Policy explains what to include.

06

Privacy and DPO

Our data protection officer handles privacy questions, access and correction requests, consent withdrawal, and complaints. Read the Privacy Policy.

TrackBTC support and data protection officer

support@trackbtc.bot

Include a concise description. Never send private keys, seed phrases, passwords, or signing credentials.

Email support